Privacy policy

Satori Cedar Spas LLC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy and Security Policy outlines how we collect, use, store, and secure your data when you interact with our website https://satoricedarspas.com (the “Website”), purchase our products, or use our services.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our Website, and information from third parties.

A. Information You Provide to Us

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Account Information: If you create an account, we collect your username, password, and preferences.

  • Communication Data: Messages and feedback you send via our contact forms, email, or other channels.

B. Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages visited, time spent on the Website, referring/exit pages, and clickstream data.

  • Cookies and Similar Technologies: For more details, refer to our Cookie Policy.

C. Information from Third Parties

  • Payment processors (e.g., PayPal, Stripe) provide us with transaction details, excluding sensitive card information.

  • Marketing and analytics platforms (e.g., Google Analytics) provide aggregated data about user behavior.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment.

  • Provide customer support and respond to inquiries.

  • Improve and personalize your experience on the Website.

  • Send marketing emails and promotions, where permitted by law.

  • Comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist with payment processing, order fulfillment, shipping, marketing, or IT support.

  • Legal and Regulatory Authorities: When required to comply with applicable laws, court orders, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

4. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal, tax, or regulatory obligations.

  • Resolve disputes and enforce our agreements.

If you wish to delete your data, contact us at satoricedarspas@gmail.com.

5. How We Protect Your Information

We implement industry-standard measures to secure your data, including:

  • Encryption: SSL/TLS protocols to encrypt data in transit.

  • Access Control: Restricted access to personal data based on job responsibilities.

  • Data Minimization: Collecting only necessary information.

  • Regular Security Audits: Routine assessments to identify and mitigate risks.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to your personal data or correct inaccuracies.

  • Data Portability: Obtain a copy of your data in a structured, machine-readable format.

  • Deletion: Request deletion of your personal information.

  • Withdraw Consent: Revoke consent for data processing where applicable.

  • Object to Processing: Restrict certain types of data processing.

To exercise your rights, contact us at satoricedarspas@gmail.com.

7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Review their policies before sharing personal information.

8. International Data Transfers

If you are accessing our Website from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to such transfers.

9. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy and Security Policy to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy and Security Policy, contact us: